Privacy Policy

At Metro Wide Movers, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information remains secure.

1. Information We Collect

We may collect the following types of personal information when you use our website, request a quote, or use our services:

Personal Identification Information: Name, address, phone number, email address.
Payment Information: Credit card numbers or other payment details when booking services.
Service Details: Information about your move, including dates, addresses, inventory, and special instructions.
Usage Data: Information on how you interact with our website, including your IP address, browser type, pages visited, and other analytical data.

2. How We Use Your Information

Metro Wide Movers uses the information collected for the following purposes:

To Provide Services: To schedule, confirm, and manage your moving services.
To Process Payments: To securely process payments for services rendered.
To Communicate with You: To send you updates, promotional materials, and other communications related to our services.
To Improve Our Services: To analyze website usage and improve our service offerings.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers to perform services on our behalf, such as payment processing and customer support.
Legal Compliance: We may disclose your information if required by law, regulation, or court order, or if necessary to protect our rights or the rights of others.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes implementing technical, administrative, and physical security measures. However, please be aware that no method of transmitting or storing data is completely secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can choose to accept or decline cookies, but this may affect your ability to use certain features of our website.

6. Your Choices and Rights

You have the right to:

Access and Update Your Information: You may request access to or correction of your personal information at any time.
Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Request Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Metro Wide Movers
1114 NW Valley Ridge Dr Grain Valley, MO 64029

By using our website and services, you agree to the terms of this Privacy Policy. Thank you for choosing Metro Wide Movers!

SMS Terms & Conditions

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Metro Wide Movers, messages may be received related to

Conversational messages

Example: “Can you call the office to confirm your upcoming move? 816-350-2000 Reply STOP to opt-out of SMS messaging Metro Wide Movers”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to appointments.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Metro Wide Movers can be done in the following ways:

They fill out a website form

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary.

Opt-in Language

If a contact form on the website is used to collect consent, incorporate a checkbox with the following statement: “By checking this box, you agree to receive SMS messages from Metro Wide Movers related to Conversational messages. You may reply STOP to opt-out at any time. Reply to HELP to (phone number) for assistance. Messages and data rates may apply. Message frequency will vary”

Learn more on our privacy policy page and Terms & Conditions

Mobile Opt-in, SMS consent, and Phone Numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.